This is a one-time charge that will appear on your statement as VISTONE TREND MART.
At Vistone Trend Mart, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Returns are accepted if:
The product is defective, damaged, or incorrect.
The product is unused, in original packaging, and returned within 7 days of delivery.
The following are not eligible for return:
Opened or used electronics (e.g., headphones, smartwatches).
Clearance or promotional items.
Products damaged due to user negligence.
Once we receive and inspect your returned item, we will notify you via email.
Approved refunds will be processed within 5–10 business days to your original payment method.
Shipping costs are non-refundable unless the return is due to our error.
If your product arrives damaged or defective, we will offer a replacement or store credit.
Exchanges must be requested within 7 days of receiving the product.
Orders may be canceled before shipment only.
Once shipped, cancellations are no longer possible.
If canceled before dispatch, you will receive a full refund.
If a package is lost or damaged during shipping, please contact our support team within 48 hours.
We will file a claim with the courier and either replace or refund your order.
To initiate a return or refund, contact us:
📧 info@@vistonetrendmart.com
